Pickup and Delivery
- Complimentary pickup and delivery are provided when you accept the service quote.
- If you decline the service quote, a non-refundable diagnostic fee of AED 99 will apply to cover the cost of pickup, delivery, and inspection.
Service Scope
- We offer diagnostic, repair, and upgrade services for laptops, computers, and mobile devices.
- All services are performed by certified professionals using genuine replacement parts.
Service Warranty
- All services come with a 30-day service warranty.
- Replaced parts include a 3-month warranty. Faulty parts replaced within this period will be serviced under warranty.
Service Process
- After pickup, we will provide a diagnostic report. Repairs will commence only upon customer approval of the quoted charges.
- The service turnaround time starts after approval of the service quote.
Priority Service
- We offer a 24-hour priority service option for urgent repairs, subject to additional charges.
Turnaround Time
- Standard service completion time is within 3 working days, barring delays due to part availability or other unforeseen factors.
Third-Party Components
- If third-party components are required for repairs, we will notify customers in advance to obtain approval.
By engaging with our services, you agree to these terms. If you have any questions, please contact us directly for clarification.